Introduction
In terms of consumption, sake has been seen mostly in Japanese restaurants around the world, but there is a push to promote, educate and serve consumers sake in restaurants and bars outside where it is traditionally found. Countries like USA, Korea, Taiwan, and Hong Kong are seeing steady growth of Japanese sake consumption1.
Hong Kong has been considered an attractive market for lower alcohol beverages. In 2007, Hong Kong became a tax-free region for alcoholic beverages under 18% alcohol by volume, which opened up the territory for free trade for wine and beverages like sake and brought wine, beer, and sake importers, distributors and producers from around the globe to the market. In addition, Hong Kong is a special administrative region of China and is considered by the business world, especially wine, beer, and sake markets, as the gateway into Mainland China.
Methodology
This study is apart of a larger study that was conducted in Hong Kong, S.A.R., inside an upscale independent hotel’s lobby restaurant from March-April of 2018. Measurement items were taken from a previous study2and adapted after consultation with two Sake Samurais, a title given by the Japan Sake Brewers Association Japanese for ambassadors of sake to only about 70 persons in the world.
Convenience sampling was used as guests were asked if they would like to participate in the study. Data were analyzed using SPSS 26®
Respondents were asked to taste four sakes, rate the sakes with the measurement items, and provide their willingness to pay both in retail and restaurants. Respondents tasted sakes 2 blind and 2 sakes with information that is commonly given to consumers about sake. Without the consumer’s knowledge, the consumer tasted the same sake twice; however, the first tasting was blind and the second tasting was given with the information from Figure 1. The results of this study was taken from the one sake that was assessed twice.
Figure 1. Information given to respondents about sake
Masumi Karakuchi Kiippon | |
Grade | Junmai Ginjo |
Rice | Miyamanishiki, Yamadanishiki |
Rice Polishing Rate | 55% |
Alcohol % | 15% |
SMV | +5 |
Tasting Note | Clean, simple and strong minerals |
Results
298 samples were collected of which 278 were valid. Demographic information can be found in Table 1. A paired-samples T-test was conducted for overall liking, willingness to pay in a retail shop, and willingness to pay in a restaurant with the blind and given information tasted sake. Individual cases were eliminated if data was missing. The results showed that the respondents' overall liking was significantly higher when the sake was tasted blind than when tasting the same sake with information. However, the respondents significantly were willing to pay more for the sake in a restaurant and retail shops when given the information than tasting the sake blind. A complete summary can be found in Table 2.
Table 1. Demographic Information of Respondents
Demographic variable | Value | N | % |
Gender | Male | 49 | 32.7 |
Female | 177 | 63.7 | |
Missing | 10 | 3.6 | |
Age | 18-25 | 36 | 13.2 |
26-35 | 112 | 41 | |
36-45 | 62 | 22.3 | |
54-55 | 46 | 16.5 | |
Over 55 | 17 | 6.1 | |
Missing | 5 | 1.8 | |
Degree Obtained | High School or less | 58 | 20.9 |
Undergraduate | 145 | 52.2 | |
Postgraduate | 68 | 24.5 | |
Missing | 7 | 2.5 | |
Monthly household income (USD) | under $2,000 | 30 | 10.8 |
$2,001-$4,000 | 63 | 22.7 | |
$4,001-$5,500 | 48 | 17.3 | |
$5,501-$7,000 | 29 | 10.4 | |
$7,001-$9,000 | 25 | 9.0 | |
$9,001-$12,000 | 11 | 4 | |
Over $12,000 | 35 | 12.6 | |
Prefer not to Disclose | 37 | 13.3 | |
Chinese | 185 | 66.5 | |
Asian Non-Chinese | 27 | 9.7 | |
America(s) | 13 | 4.7 | |
Ethnicity | European | 27 | 9.7 |
Oceanian | 3 | 1.1 | |
Caucasian | 11 | 4.0 | |
Other | 6 | 2.2 | |
Missing | 6 | 2.2 | |
Familiarity with Sake | Extremely or Very familiar | 9 | 3.2 |
Moderately familiar | 60 | 21.6 | |
Somewhat familiar | 59 | 21.2 | |
Not familiar | 150 | 54 | |
Missing | 0 | 0 |
Table 2. Paired T-Test for Blind and Open Tasted Sake
Blind Tasting | Given Information | ||||||||
N | M | SD | M | SD | t-test | ||||
Overall liking | 274 | 2.814 | 0.9248 | 2.55 | 1.027 | <0.01 | |||
Retail-Willingness to pay (HKD) | 225 | 1824.53 | 138.137 | 233.66 | 165.727 | <0.01 | |||
Restaurant-Willingness to pay (HKD) | 218 | 261.314 | 200.991 | 316.42 | 228.203 | <0.01 |
Discussion
Overall liking was higher for the sake when tasted blind than when information about was given. A previous study in wine found that novice wine consumers rely more heavily on extrinsic information when assessing wine3. In addition, another wine study found that when consumers assessing quality spend more time focusing on extrinsic information, than briefly looking at the information, quality was negatively impacted4 It is important to note, that the majority of the sake consumers in this study did not have much knowledge about sake. The results of this study may also be attributed to the fact that most of the respondents were novice sake consumers and when presented with information, the results were negatively impacted.
The results also indicated that consumers are willing to pay more for sake when given extrinsic information than tasting it blind. As Burnham and Skilleas 5 point out repetitively in their argument that novice wine consumers cannot accurately assess wines when tasting them blindly and their assessment needs the extrinsic information to be more accurate. This could be the case for sake as well. The novice respondents did not know or understand how to assess sake which resulted in overall liking being higher when tasting the sake blindly than given information.
These results indicate that marketing to the mass novice consumer may be difficult. Providing accurate information about the sake to potential customers may negatively impact them. Therefore, small tastings may encourage novice consumers to pay the premium for the sake. These tastings could be done at a retail shop or in a restaurant setting, but allowing the consumer to taste the sake without providing much information may be a much better approach to increasing sales than just providing information to the consumer and leaving it up to them to purchase it.